Assistant Director, Management Support Division

03/19/2017 5:28 PM | Anonymous

Salary Range: $124,406.00 to $187,000.00 / Per Year
Series & Grade: ES-0340-00/00
Promotion Potential: 00
Supervisory Status: Yes
Who May Apply: Applications will be accepted from all groups of qualified individuals within the civil service
Control Number: 465420300
Job Announcement Number: MV1924701AKW

1 vacancy in the following location: Arlington, VA
Work Schedule is Full Time - Senior Executive Service (SES)
Opened Thursday 3/16/2017
Closes Thursday 4/6/2017


United States Marshals Service


The United States Marshals Service (USMS) is the nation’s oldest and most versatile federal law enforcement agency. The missions of the Service include protection of the judiciary, court security, witness security, asset seizure and forfeiture, apprehension of fugitives, and prisoner transportation and custody.

Job Title: Assistant Director, Management Support Division, ES-0340-00

Promotion Potential:  00


The Assistant Director for the Management Support Division provides executive leadership in the strategic planning, development, implementation and operation of programs, policies and procedures that support the United States Marshals Service.  The incumbent serves as the principal advisor to USMS senior leadership on all matters involving the management, administration, direction and control of administrative support programs of broad scope and complexity. 

    The incumbent serves as an advisor to USMS senior leadership on national space, facilities and security programs for the USMS Headquarters and District offices.  This includes areas such as space utilization; facility planning and development; construction of all USMS offices, support and special purpose space which includes detention cell blocks, courtroom holding cells, prisoner elevators, fitness centers and firing ranges, etc.; alterations and renovations; security systems installations; engineering; and management of space rental accounts.            Conducts periodic and comprehensive evaluations of strategic goals and objectives, adjusts or redefines goals and objectives and ensures resources are effectively and efficiently utilized.  Develops policy and procedures relative to the management of USMS space, facilities and security programs in the District and Headquarters offices, owned and leased motor vehicle fleet, printing and graphics services, audiovisual and photographic services, distribution and mail services, management of accountable and excess property and environmental management. Oversees the USMS Safety and Occupational Health Program. Administers the USMS employee improvements and innovation program. Participates in budget preparation, review and defense.

Travel Required

    Not Required

Relocation Authorized


Job Requirements
Key Requirements

    U.S. Citizenship required This is a Designated Random Drug Testing position Complete Public Financial Disclosure Report before entering on duty Complete a one-year SES probationary period (unless already completed)


As a basic requirement for entry into the Senior Executive Service (SES), you must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability; and that is directly related to the skills and abilities outlined under the Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs) listed below.

EXECUTIVE CORE QUALIFICATIONS (ECQs): Below are specific descriptions of each ECQ.  Your responses must clearly and accurately support each of the below competencies. 

Please Note: Current career SES members, former career SES members with reinstatement eligibility and SES Candidate Development graduates who have been certified by OPM do NOT have to address the ECQs but need to address the MTQs.  

ECQ 1 - LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals.  Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.  Leadership Competencies:  1. Creativity and Innovation.  Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting edge programs/processes.  2. External Awareness.  Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment.  3. Flexibility.  Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.  4. Resilience.  Deals effectively with pressure; remains optimistic and persistent, even under adversity.  Recovers quickly from setbacks. 5. Strategic Thinking.  Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment.  Capitalizes on opportunities and manages risks.  6. Vision.  Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change.  Influences others to translate vision into action.

ECQ 2 - LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies:  1. Conflict Management.  Encourages creative tension and differences of opinions.  Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.  2. Leveraging Diversity.  Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization. 3. Developing Others.  Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. 4. Team Building.  Inspires and fosters team commitment, spirit, pride, and trust.  Facilitates cooperation and motivates team members to accomplish group goals.

ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Leadership Competencies:  1. Accountability.  Holds self and others accountable for measurable high-quality, timely, and cost-effective results.  Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes.  Complies with established control systems and rules.  2. Customer Service.  Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.  3. Decisiveness.  Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.  4. Entrepreneurship.  Positions the organization for future success by identifying new opportunities; builds the organization by developing or improving products or services.  Takes calculated risks to accomplish organizational objectives.  5. Problem Solving.  Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.  6. Technical Credibility.  Understands/appropriately applies principles, procedures, requirements, regulations and policies related to specialized expertise.

ECQ 4 - BUSINESS ACUMEN:  This core qualification involves the ability to manage human, financial, and information resources strategically. Leadership Competencies:  1. Financial Management.  Understands the organization's financial processes.  Prepares, justifies, and administers the program budget.  Oversees procurement and contracting to achieve desired results.  Monitors expenditures and uses cost-benefit thinking to set priorities.  2. Human Capital Management.  Builds and manages workforce based on organizational goals, budget considerations, and staffing needs.  Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems.  Manages a multi-sector workforce and a variety of work situations.  3. Technology Management.  Keeps up-to-date on technological developments. Makes effective use of technology to achieve results.  Ensures access to and security of technology systems.

ECQ 5 - BUILDING COALITIONS:  This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Leadership Competencies:  1. Partnering.  Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.  2. Political Savvy.  Identifies the internal and external politics that impact the work of the organization.  Perceives organizational and political reality and acts accordingly. 3. Influencing/Negotiating.  Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.

FUNDAMENTAL COMPETENCIES: These competencies are the foundation for success in each of the Executive Core Qualifications.

Competencies:   1. Interpersonal Skills.  Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  2. Oral Communication.  Makes clear and convincing oral presentations.  Listens effectively; clarifies information as needed.  3. Integrity/Honesty.  Behaves in an honest, fair, and ethical manner.  Shows consistency in words and actions.  Models high standards of ethics.  4. Written Communication.  Writes in a clear, concise, organized, and convincing manner for the intended audience.  5. Continual Learning.  Assesses and recognizes own strengths and weaknesses; pursues self-development.  6. Public Service Motivation.  Shows a commitment to serve the public.  Ensures that actions meet public needs; aligns organizational objectives and practices with public interests.


MANDATORY TECHNICAL QUALIFICATIONS (MTQs) - Please include information on the scope and complexity of your experience in the following Technical Qualifications.  Each MTQ is limited to two pages.  

MTQ 1 - Comprehensive experience in leading and improving business activities in support of an organization. 

MTQ 2 - Knowledge of Federal space management or construction project management processes. 

MTQ 3 - Experience in management and control of agency assets.   

CONDITIONS OF EMPLOYMENT:  Please refer to the section titled "Key Requirements."

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